Refund Policy

Returns, Exchanges & Order Issues

Every Petty by Tawanda item is made to order just for you. Because we don’t keep a warehouse full of pre-made pettiness, we cannot accept returns or exchanges if you ordered the wrong size or color—or simply changed your mind.

However, if your order arrives damaged or contains a manufacturing error, we’ll make it right. Email us within 30 days of delivery and include:

• Your order number
• A clear description of the problem
• A clear photo showing the damage or error

If your claim is approved, we’ll arrange a free replacement or refund. There is no need to return the damaged item unless our support team asks you to.

Please review sizes, colors and order details carefully before checking out. Pettiness may be spontaneous. Your order should not be.

--Management